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This page provides information for people who already own homes. If you need information about buying a home, please see buying a home.

Disaster Recovery (Natural Disasters)

When the President declares a disaster area, HUD, the Federal Emergency Management Agency, and state agencies join together to assist those that have been affected by the disaster. By working with disaster recovery teams, HUD, through the use of special programs, can assist victims in rebuilding safe and healthy housing.
  Find your insurance company
  About settling insurance claims after a hurricane
  Information about flood insurance
  HUD's Hurricane Resources page, with more disaster recovery information

Active Military Duty

Your ability to make your mortgage payments may be affected if you are in the military or are a reservist called to active duty. Read about the Servicemembers Civil Relief Act. (Information for Lenders).

Escrow Accounts

Most FHA loans require that lenders collect a portion of your monthly payment to pay real estate taxes, hazard insurance, and other requirements as defined at settlement. The Real Estate Settlement Protection Act (RESPA) defines what actions the lender must perform. RESPA outlines in detail how escrow accounts should be established and maintained. See Consumer questions about escrow accounts.

Fixing up Your Home

Want to modernize your home or just make some improvements? Home improvement loans may be available for you to do so. Financing the addition of a new room or putting in new flooring may be all you desire. Check out the possibilities at Home Improvements.

Foreclosure and How to Avoid It

There can be many different reasons why homeowners get behind on their mortgage payments. Perhaps you are behind on your mortgage payments because of a job loss, decrease in income or an increase in debts. If you are behind on your mortgage payments, you could lose your home. There may be ways your lender can work with you to prevent foreclosure. Read about How To Avoid Foreclosure.

Help Save My Home

Layoffs and threatened unemployment cause many homeowners to worry about making their mortgage payments. Since your home is usually a family's most important possession, basic advice for anyone with a home mortgage has been prepared by HUD/FHA, in a joint effort with the Department of Veterans Affairs (VA), the Department of Labor and the mortgage industry. More...

Help with Your FHA Lender

Are you having difficulty working with your lender or do you feel the lender is not responding to your questions? Whether you are attempting to prevent your home from going into foreclosure or just do not understand why your mortgage payment changed, we may be able to help you get the answers you need from your lender. Contact HUD's National Servicing Center.

Manufactured Housing

HUD has regulations that are designed to ensure that when a consumer purchases a Manufactured Home, it is built correctly and complies with health and safety standards. For more information, please see our Manufactured Housing Fact Sheet.

Mortgage Glossary

Have you ever wondered what the mortgage broker is saying to you? Are you lost in a sea of new language? Well, here is a Glossary of Terms and Definitions designed to help you understand mortgage language.

Mortgage Insurance

The Mortgage Insurance Premium (MIP) you pay is what allowed the reduced downpayment on your mortgage. If the insurance premium is paid to FHA, then yours is an FHA loan, and FHA insures your lender against losses if the loan goes to foreclosure. Regulations were changed in 2001 for some new mortgages to be eligible to stop making the premium payments after a certain loan-to-value ratio is reached. Read about it.

Mortgage Insurance Refunds

If you paid off your FHA loan early, you may be eligible for a HUD/FHA refund. See Does HUD Owe You An FHA Refund for more information.

Mortgage Scams

Have you been approached by an individual or company promising to remove your mortgage debt for a fee? Maybe something does not sound right, or it just sounds to good to be true. Maybe you have just been approached by someone operating a mortgage scam. Learn about scams known as Mortgage Elimination Programs.

Predatory Lending

Today HUD is finding more and more incidences of abusive practices by some business people involved in the selling or financing of homes. This is called Predatory Lending. Homeowners can find themselves in a just-purchased home that is not worth the amount of their mortgage loan, or there may be property defects that were not properly disclosed. Either of these can result in problems for the homeowner that could ultimately lead to foreclosure. To understand more about these practices and what you can do, read about Predatory Lending.


Is your current home loan interest rate too high? Do you feel the market is right to refinance? Refinancing to lower your interest rate should lower your monthly mortgage payment. By refinancing your home loan you will be creating a new mortgage, but it will pay off your present one. If your home loan is still FHA insured you can use what we refer to as a "Streamline Refinance". This will greatly reduce the amount of paper work you will have to produce. Learn more about how to Streamline Refinance Your FHA Mortgage.

Who Can I Call for Help?

HUD's National Servicing Center works closely with customers who have FHA insured loans with the goal of foreclosure prevention. We also stand ready to offer you guidance about questions you may have about your mortgage and how to effectively communicate with your mortgage lender.